How to request a refund
To request a refund, email [email protected] with your order details. We aim to respond to all refund requests within a reasonable time.
Change of mind
Where you are not entitled to a refund under the statutory rights described below, we will consider change-of-mind refund requests made within 14 days of the original purchase or, for subscriptions, within 14 days of the most recent renewal charge and only for the most recent renewal amount except where required by law. Requests made outside this window are considered at our discretion.
Statutory rights are not affected
Nothing in this policy limits any right or remedy you have under a law that cannot be excluded, restricted or modified, including consumer guarantees under the Australian Consumer Law and any statutory withdrawal or cancellation right that applies in your country of residence. Where such a right applies, it is unaffected by the 14-day window above and is assessed according to its own terms.
Purchases through Apple or Gumroad
If you purchased through the Apple App Store, refunds are handled entirely by Apple under Apple's Terms of Sale. Please request these directly from Apple via your Apple ID account settings or Apple Support.
If you purchased through Gumroad, Gumroad acts as reseller/Merchant of Record for that transaction and its Terms of Service apply. Gumroad purchases are generally final, though we will still honour any statutory right described above. Contact us at the email below and we'll coordinate with Gumroad where needed.
Purchases made directly with us
For subscriptions purchased directly via our website using Stripe, see the "Subscriptions and recurring billing" section of our Terms of Use for how cancellation affects billing. You can manage or cancel your subscription at any time from your license page.